Terms and Conditions
Service Agreement
These terms and conditions govern your use of Dureliaphos's financial planning subscription service and website
By accessing our website or subscribing to our services, you agree to be bound by these terms and conditions
Key Terms
The following definitions apply throughout these terms and conditions
- • Service: Our monthly subscription-based financial planning guidance and consultation service
- • User: Any person who accesses our website or subscribes to our financial planning services
- • Content: All information, guidance, tools, and materials provided through our platform
- • Agreement: These terms and conditions together with our Privacy Policy and other referenced policies
Service Usage Terms
Our financial planning subscription service is provided for personal use to help you make informed decisions about your money management
Eligibility Requirements
You must be at least 18 years old and legally capable of entering into binding agreements to use our services
Account Management
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account
Your Responsibilities
As a user of our service, you agree to the following obligations
- • Provide accurate and complete information when requested
- • Use our services only for lawful purposes and in accordance with these terms
- • Not engage in any activity that could harm our systems or other users
- • Not interfere with the proper functioning of our website or services
- • Respect all intellectual property rights in our content and materials
Prohibited Conduct
The following activities are strictly prohibited when using our services
- • Using our services for any illegal or unauthorised purpose
- • Attempting to gain unauthorised access to our systems or other user accounts
- • Introducing viruses, malware, or other malicious code
- • Sending spam, unsolicited communications, or engaging in similar activities
- • Providing false, misleading, or fraudulent information
- • Harassing, abusing, or threatening other users or our staff
Intellectual Property Rights
All content, trademarks, logos, and intellectual property on our website remain the exclusive property of Dureliaphos Financial Planning Ltd
We grant you a limited, non-exclusive license to access and use our services for personal financial planning purposes only
Privacy and Data Protection
Your privacy is important to us, and our data processing practices are detailed in our Privacy Policy, which forms part of this agreement
Subscription and Payment Terms
Our subscription service is billed monthly in advance at £250 per month, including VAT where applicable
We accept major credit cards and direct debit payments through secure payment processors
Subscriptions may be cancelled with 30 days' notice, with no refunds for partial months already paid
Service Disclaimers
Our services are provided "as is" without warranties of any kind, whether express or implied
We do not warrant that our services will be uninterrupted, error-free, or meet your specific requirements
Liability Limitations
Our liability to you is limited to the maximum extent permitted by law, and shall not exceed the amount paid for services in the preceding 12 months
We shall not be liable for any indirect, consequential, or punitive damages arising from your use of our services
Indemnification
You agree to indemnify Dureliaphos against any claims arising from your breach of these terms or misuse of our services
Alternative Dispute Resolution
We are committed to resolving disputes fairly and efficiently through the following mechanisms
Arbitration Process
Disputes that cannot be resolved through direct discussion may be subject to binding arbitration under English law
Arbitration proceedings will be conducted in accordance with the rules of a recognised arbitration body
EU Online Dispute Resolution
EU residents may access the European Commission's online dispute resolution platform for consumer complaints
The ODR platform is available at ec.europa.eu/consumers/odr
Service Termination
Either party may terminate the subscription with 30 days' written notice, and we may suspend services immediately for breach of these terms
Upon termination, your access to services will cease, though certain provisions of these terms will survive termination
Applicable Law
These terms are governed by English law, and disputes shall be subject to the exclusive jurisdiction of English courts
Terms Updates
We reserve the right to modify these terms periodically, with changes taking effect upon posting to our website
Significant changes will be communicated to active subscribers via email or account notifications
Severability
If any provision of these terms is found unenforceable, the remaining provisions shall continue in full force and effect
Complete Agreement
These terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between us
Questions About Terms
If you have questions about these terms and conditions, please contact us using the information below
Email Address: contact@dureliaphos.com
Phone Number: +44 20 7821 9106
Business Address: Snow Hill Queensway, Birmingham B4 6GA, United Kingdom
These terms and conditions were last updated on August 21, 2025
Version 2.1