Terms and Conditions

Service Agreement

These terms and conditions govern your use of Dureliaphos's financial planning subscription service and website

By accessing our website or subscribing to our services, you agree to be bound by these terms and conditions

Key Terms

The following definitions apply throughout these terms and conditions

  • Service: Our monthly subscription-based financial planning guidance and consultation service
  • User: Any person who accesses our website or subscribes to our financial planning services
  • Content: All information, guidance, tools, and materials provided through our platform
  • Agreement: These terms and conditions together with our Privacy Policy and other referenced policies

Service Usage Terms

Our financial planning subscription service is provided for personal use to help you make informed decisions about your money management

Eligibility Requirements

You must be at least 18 years old and legally capable of entering into binding agreements to use our services

Account Management

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account

Your Responsibilities

As a user of our service, you agree to the following obligations

  • • Provide accurate and complete information when requested
  • • Use our services only for lawful purposes and in accordance with these terms
  • • Not engage in any activity that could harm our systems or other users
  • • Not interfere with the proper functioning of our website or services
  • • Respect all intellectual property rights in our content and materials

Prohibited Conduct

The following activities are strictly prohibited when using our services

  • • Using our services for any illegal or unauthorised purpose
  • • Attempting to gain unauthorised access to our systems or other user accounts
  • • Introducing viruses, malware, or other malicious code
  • • Sending spam, unsolicited communications, or engaging in similar activities
  • • Providing false, misleading, or fraudulent information
  • • Harassing, abusing, or threatening other users or our staff

Intellectual Property Rights

All content, trademarks, logos, and intellectual property on our website remain the exclusive property of Dureliaphos Financial Planning Ltd

We grant you a limited, non-exclusive license to access and use our services for personal financial planning purposes only

Privacy and Data Protection

Your privacy is important to us, and our data processing practices are detailed in our Privacy Policy, which forms part of this agreement

Subscription and Payment Terms

Our subscription service is billed monthly in advance at £250 per month, including VAT where applicable

We accept major credit cards and direct debit payments through secure payment processors

Subscriptions may be cancelled with 30 days' notice, with no refunds for partial months already paid

Service Disclaimers

Our services are provided "as is" without warranties of any kind, whether express or implied

We do not warrant that our services will be uninterrupted, error-free, or meet your specific requirements

Liability Limitations

Our liability to you is limited to the maximum extent permitted by law, and shall not exceed the amount paid for services in the preceding 12 months

We shall not be liable for any indirect, consequential, or punitive damages arising from your use of our services

Indemnification

You agree to indemnify Dureliaphos against any claims arising from your breach of these terms or misuse of our services

Alternative Dispute Resolution

We are committed to resolving disputes fairly and efficiently through the following mechanisms

Arbitration Process

Disputes that cannot be resolved through direct discussion may be subject to binding arbitration under English law

Arbitration proceedings will be conducted in accordance with the rules of a recognised arbitration body

EU Online Dispute Resolution

EU residents may access the European Commission's online dispute resolution platform for consumer complaints

The ODR platform is available at ec.europa.eu/consumers/odr

Service Termination

Either party may terminate the subscription with 30 days' written notice, and we may suspend services immediately for breach of these terms

Upon termination, your access to services will cease, though certain provisions of these terms will survive termination

Applicable Law

These terms are governed by English law, and disputes shall be subject to the exclusive jurisdiction of English courts

Terms Updates

We reserve the right to modify these terms periodically, with changes taking effect upon posting to our website

Significant changes will be communicated to active subscribers via email or account notifications

Severability

If any provision of these terms is found unenforceable, the remaining provisions shall continue in full force and effect

Complete Agreement

These terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between us

Questions About Terms

If you have questions about these terms and conditions, please contact us using the information below

Email Address: contact@dureliaphos.com

Phone Number: +44 20 7821 9106

Business Address: Snow Hill Queensway, Birmingham B4 6GA, United Kingdom

These terms and conditions were last updated on August 21, 2025

Version 2.1