Privacy Policy

Our Privacy Commitment

At Dureliaphos, we take your privacy seriously and are committed to protecting your personal information in accordance with UK data protection laws

This policy explains how we collect, use, and safeguard your data when you use our financial planning subscription service

Information We Collect

We collect several types of information to provide and improve our financial planning services

  • • Personal identifiers including name, address, date of birth, and contact details
  • • Contact information such as email addresses and phone numbers for communication purposes
  • • Website usage data including pages visited, time spent, and interaction patterns
  • • Technical information such as IP address, browser type, and device characteristics

How We Use Your Information

Your personal data is used for specific purposes related to providing our financial planning services

  • • Delivering personalised financial planning consultations and subscription services
  • • Communicating about your account, services, and relevant financial guidance
  • • Improving our website functionality and developing better financial planning tools
  • • Meeting legal and regulatory obligations as a financial services provider

Legal Basis for Processing

We process your personal data based on the following lawful grounds under UK GDPR

Primary Legal Basis: We process your data on the basis of legitimate interest and contractual necessity

Data Sharing Practices

We may share your information in limited circumstances with trusted parties

  • • Authorised service providers who assist with payment processing and technical support
  • • Regulatory authorities when required by law or to comply with legal obligations
  • • Potential buyers in the event of business sale or merger, subject to confidentiality agreements

Protecting Your Information

We implement robust security measures including encryption, access controls, and regular security assessments to protect your personal data from unauthorised access, loss, or misuse

Your Data Protection Rights

Under UK GDPR, you have several rights regarding your personal information

  • • Right to access your personal data and understand how it's being processed
  • • Right to correct inaccurate or incomplete personal information
  • • Right to request deletion of your personal data in certain circumstances
  • • Right to restrict processing of your personal data
  • • Right to receive your data in a portable format
  • • Right to object to processing based on legitimate interests

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and provide personalised services

For detailed information about our cookie practices, please see our Cookie Policy

Data Retention Period

We retain personal data only as long as necessary for the purposes outlined in this policy, typically for the duration of your subscription plus seven years to meet regulatory requirements

Children's Privacy Protection

Our services are intended for adults aged 18 and over, and we do not knowingly collect personal information from children under 18 years of age

Policy Changes

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements

Privacy Questions

If you have questions about this privacy policy or our data practices, please contact us using the information below

Email Address: contact@dureliaphos.com

Phone Number: +44 20 7821 9106

Business Address: Snow Hill Queensway, Birmingham B4 6GA, United Kingdom

This privacy policy was last updated on September 6, 2025